Features

 

Designed with business customers in mind Clicktel’s hosted PBX service saves your business on local and long distance calling, and you also receive an abundance of corporate class PBX calling features accessible from your Office phone through any high speed Internet connection.
Don't pay the same price to another company for a single line VoIP service plan with limited features and functionality. Get Clicktel business class hosted PBX service and start enjoying the benefits, features and service you never imagined your business could afford.

 

Unlimited Calling

Using business class Internet phone service for outbound calling substantially reduces phone bills. business class subscribers get:
- 3or 4 -digit extension-to-extension calling anywhere in the world
- 7-digit dialing to local numbers
- Unlimited, anytime calls to any telephone number in the United States and Canada
- Calls to and from any other Clicktel subscriber worldwide

Auto-Attendant

Auto-Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.
- Dial by extension
- Dial by name
- Company directory
- Ring group
- Can be customized for the specific needs of the customer for more options and voice prompts

Simple Administration

Business class hosting provides an easy to use online administration portal for configuring the PBX, Auto-Attendant, and Ring Groups as well as an Extension Manager control portal for customizing individual user settings.

Conference Bridge

A full-featured Conference Bridge provides a way to hold meetings involving participants from multiple sites, saving travel time and expenses for all involved
- Conference with business class extensions and outside lines
- Can include up to 20 participants
- Administrator modes allow calling out and dropping parties from the conference
- Password protected
- Automatic email confirmation of conference bridge reservation

Voicemail

Our business class voicemail is a powerful VoIP business service tool that is available when you cannot answer the phone.
- Voicemail notification via email - if you have access to an email account, you can receive either a voicemail alert notification or voicemail audio file attachment via email
- Listen to voicemails via attached email
- One number access allows follow me search
- Return call directly from voicemail message
- Dial out of voicemail
- Voicemail forward to another extension - users can forward a message to another user on their system to share information

Music/Messaging on Hold

business class allows you to replace dead air with melodic music or important information with our Music/Messaging on Hold feature
- customers provide the .au file that we use
- conference invitees are treated to music while waiting for others to join

Phone-based Management

Caller ID Blocking on/off *67/*68
To block the caller ID on outbound calls on a per call basis press *67 before dialing a number. Caller ID will be blocked on that call. If you would like caller ID to be displayed again before making the next call, press *68 or simply hang up and dial.
Call Return *69
To automatically call back the last incoming call, whether it was answered or not, press *69 and stay on the line.
Call Waiting Disable *70
To disable call waiting on a per call basis and send all subsequent new callers while on the phone to voicemail to one number access (ONA), simply dial *70 before making your call.
Caller ID Blocking on/off *67/*68
To block the caller ID on outbound calls on a per call basis press *67 before dialing a number. Caller ID will be blocked on that call. If you would like caller ID to be displayed again before making the next call, press *68 or simply hang up and dial.
Call Return *69
To automatically call back the last incoming call, whether it was answered or not, press *69 and stay on the line.
Call Waiting Disable *70
To disable call waiting on a per call basis and send all subsequent new callers while on the phone to voicemail to one number access (ONA), simply dial *70 before making your call.
- Call parked in extension will ring until the line is picked up
- A parked call can be picked up by any extension within the organization