COMBINED 20 YEARS OF EXPERIENCE IN INFORMATION SYSTEMS
ClickTel was founded by professionals who understand Internet Protocol and VoIP inside and out. The Company was started with a vision of where data communications can and should be, where it will take us, and its’ long-term capabilities. As communication professionals, they are able to readily address any issues affecting productivity or functionality and easily implement product enhancements. Other companies may struggle with management that doesn’t have such an intimate understanding of their product.

	COMPLETE MONITORING AND SUPPORT SOLUTIONS
ClickTel takes a personal approach to monitoring and supporting its solutions. Proactive monitoring gives ClickTel the ability to react quicker and in a timely manner should any issues arise. Our service is backed with a business class Service Level Agreement (SLA) that guarantees our network and services are available to the client or they don’t pay. Additionally, the customer can track usage, determine current and future communications needs; further streamlining their operations and trimming expenses. Providers of similar communications may overlook the benefit of dynamic communications management.

	KNOWLEDGE AND ABILITY TO CUSTOMIZE OPEN SOURCE SOFTWARE
ClickTel is extremely capable of finding and customizing Open Source software for use by the company. Typical applications such as OSS, CRM, Billing and Monitoring tools have already been identified or have been put into use. By using Open Source software where it makes sense, ClickTel can save thousands of dollars in software licensing, development and support costs each year.

	LOCAL SCALABILITY AND CONTROL OF COMMUNICATIONS
A distinct benefit of VoIP technology, as implemented by ClickTel, is that it affords businesses control of their communications. The communications network – its capabilities and even expansion - will now be configurable by the business.

	REVOLUTIONARY?
We think so. The above examples may not be unique to ClickTel individually, but taken as a whole, we are confident our product is unique within the small-business VoIP market.